Fajee Privacy Policy – How We Keep Your Data Safe

This Privacy Policy applies to the Fajee (fajee.org) platform — including the website, mobile app, and all related services. By creating an account or using Fajee, you agree to this policy.

We believe privacy is a fundamental right. That is why we only collect what is necessary, use it only for the purposes it was collected for, and store it with the highest level of security. Your data is never sold or shared without authorisation at Fajee.

This policy has been drafted in compliance with applicable laws in Bangladesh and the international GDPR (General Data Protection Regulation) standard.

Fajee collects data across different categories. Full details are provided below:

Fajee collects information through several methods:

• Directly from you: You provide your data directly during registration, KYC verification, deposits, or when contacting support.
• Automatically: When you use the platform, technical data is collected through cookies, log files, and tracking technologies.
• Via third parties: KYC-related data may be obtained from payment providers or identity verification agencies.

Fajee uses your information only for specific, legitimate purposes:

• To enable account creation, identity verification, and login security.
• To process deposits, withdrawals, and other financial transactions.
• To comply with legal KYC and Anti-Money Laundering (AML) requirements.
• To maintain platform security and prevent fraud.
• To provide customer service and resolve complaints.
• To provide personalised game recommendations and a tailored experience based on your preferences.
• To send relevant promotions and offers (with your consent).
• To monitor and improve platform performance.

Fajee employs industry-leading technology to keep your data secure:

• SSL 256-bit encryption: All data travelling from your browser or app to our servers is fully encrypted.
• Encrypted database: All data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA): An extra layer of verification for logins and withdrawals.
• Regular Security Audits: External security experts regularly audit our systems.
• Restricted Access: Only authorized staff can access specific data.

Data is generally retained for up to 5 years after account closure due to legal obligations, after which it is securely deleted.

Fajee never sells your personal data. Your information may be shared with third parties only in the following limited circumstances:

• Payment Providers: Only the minimum data necessary to process transactions.
• KYC verification partners: For identity verification.
• Legal authorities: When required by court order or legal obligation.
• Game providers: Data required to operate games, such as player ID.

All third parties are contractually bound to comply with Fajee's Privacy Policy and may only use the data they receive for the specified purpose.

The Fajee website and app use cookies and similar technologies. Cookies are small text files stored on your device.

• Essential cookies: For login sessions and security — these cannot be disabled.
• Functional cookies: To remember your language preference, theme, and other settings.
• Analytics Cookies: To understand platform usage statistics (using in-house tools, not third parties).

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the platform's functionality.

At Fajee, you have full control over your own data:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can correct any inaccurate data.
• Right to Erasure: You can request deletion of your data in certain circumstances (except where legal retention obligations apply).
• Right to Portability: You can request a copy of your data in a readable, portable format.
• Right to Restrict Processing: You can restrict how your data is used in certain cases.
• Right to object: You can opt out of marketing communications.

Fajee is intended solely for individuals aged 18 and above. We do not knowingly collect data from anyone under 18.

If we have reason to believe that an account has been opened by a minor, the account will be suspended immediately and any collected data will be deleted. Parents or guardians can report such concerns to our support team.

Fajee may update this Privacy Policy from time to time. For significant changes, registered members will be notified in advance via email or in-app notification.

• The "Last Updated" date at the top of the page always reflects the most recent change.
• Continued use of the platform after a new policy is published will be considered acceptance of the updated terms.

For any privacy-related questions, data access requests, or complaints, please reach out to the Fajee support team:

• Email: [email protected] (plain text, not clickable)
• Live Chat: 24/7 Support — click the chat button at the bottom-right of the platform.
• Response Time: Usually within 72 hours.